The Cornell Just-in-Time Toolkit for Managers

Tips, checklists, and resources to help managers lead a disability inclusive workforce.

Topic #4
About Hiring:
The Many Faces of Talent


Cornell University Resources

Human Resources Leadership

The Division of Human Resources and Safety Services fosters a safe, secure environment where the students, staff and faculty of Cornell can learn, work and live as a community to advance the university’s mission and purpose.  If you need support to address disability related issues for the staff you supervise, contact your HR representative:

Questions about working with people with disabilities?

Your local HR Manager at Cornell can support managers and employees with any questions they have regarding working with people with disabilities.

Medical Leaves Administration

Medical Leaves Administration in the Division of Human Resources at Cornell University helps coordinate many resources that can enhance the health and well-being of all faculty and staff and maximize the quality of working life while minimizing the impact of illness and disability.  At Cornell University, Medical Leaves Administration is responsible for providing disability accommodations and securing medical documentation of disability.  To initiate a disability accommodation at Cornell University contact Medical Leaves Administration:

Phone: (607) 255-1177

TTY:  (607) 255-7066


Disability Policy

Staff from Medical Leaves Administration are always willing to meet with faculty and staff regarding any medical leave or disability accommodation issues. In order to initiate a request for disability accommodation, you may fill out the Cover Page and Medical Verification Form and return those to Medical Leaves. However, if you would rather speak with someone from Medical Leaves before submitting a request, please contact us and we will be happy to further discuss your situation.

Frequently Asked Questions on the Disability Accommodation Process

This site provides answers to common questions about the disability accommodation process at Cornell University.

Faculty Staff Assistance Program

FSAP's professional staff offers free and confidential guidance and support to benefits-eligible employees and their partners to address issues that may be affecting their personal lives and/or job satisfaction or performance. The FSAP is part of Cornell's broad commitment to foster and support the mental health and well-being of the campus community.

Flexible Workplace Policy

Cornell University provides flexible work arrangements, at the discretion of department heads or their designees, to enable staff and management to serve customers well, meet university goals, and balance personal and professional responsibilities.

Diverse Communities

Cornell strives to create an environment that supports all aspects of diversity. The following programs and resources are available to support the specific needs of Cornell's diverse communities.

Disability Information

Cornell University is committed to diversity and inclusiveness with the goal of providing an accessible, usable and welcoming environment for faculty, staff, students and visitors with disabilities. This website serves as a resource and central clearinghouse on disability-related information for the Cornell community.

Commuter and Parking Services for Faculty and Staff with Disabilities

Cornell is continually working to improve accessibility on campus for all individuals.

Technical Assistance

The ADA Center National Network

The ADA Center National Network consists of ten regional centers that provide the most complete up-to-date information, referrals, resources and training on the Americans with Disabilities Act.  This Network serves a variety of users:  businesses, employers, government entities, individuals and the media. 

U.S. Business Leadership Network

This is the site of the national Business Leadership Network (USBLN). Utilizing a business-to-business strategy, the USBLN provides employers with a wealth of ideas and resources to explore disability inclusiveness in a no pressure environment. 

The American Association of People with Disabilities: Workplace and Employment

The American Association of People with Disabilities (AAPD) strives to educate businesses, community leaders, policy-makers and people with disabilities about a range of issues related to disability and employment.  The AAPD also offers a variety of programs and services to users, such as the Disability Mentoring Program Day and Disability Benchmarking.

Research and Publications of National Organization on Disability on Leading Employment Practices

The National Organization on Disability (NOD) seeks to increase the participation and contribution of persons in the United States who have a disability. On this website you will find databases of studies that focus on individuals with disabilities, links to organizations and agencies that focus on the needs of those with disabilities, and general information about ADA compliance/practices.

Facts About the Americans with Disabilities Act

This federal document provides an overview of the ADA responsibilities of employers.

FAQ for The Rehabilitation Act Section 503

The Rehabilitation Act (RA) Section 503 applies to disability inclusive practices for employers who are federal contractors or subcontractors.  New rules for RA Section 503 make these employers new accountabilities for disability inclusiveness in the workplace.  This document gives an overview of the new rules for employers.

Enforcement Guidance: Disability-Related Inquiries and Medical Examinations of Employees under the Americans with Disabilities Act (ADA)

This federal document provides an overview of the ADA’s requirements around when and how employers can ask employees about possible disabilities

Pre-Employment Inquiries and Disability

This Equal Employment Opportunity Commission (EEOC) gives an in-depth look at employers’ ADA rights and responsibilities around disability inquiry, recruiting and hiring. 

Disability and HR: Tips for Human Resource Professionals

This series of free, downloadable briefs cover a wide range of topics related to disability and employment, including diversity, accommodation, unions, quality assurance, safety issues and others.

Employers and the ADA: Myths and Facts

This US Department of Labor site highlights common myths about employing people with disabilities. Facts about the employment of persons with disabilities as well as the legal requirements and business advantages of hiring individuals with disabilities are discussed.

Disability Etiquette in the Workplace

A comprehensive guide to effective and respectful workplace interactions.

Disability Etiquette

The AskEarn resource page for disability etiquette in the workplace.  Provides links to related resources and a disability-specific guide for workplace interactions.

Building an Inclusive Workforce: A Four-Step Reference Guide to Recruiting, Hiring, and Retaining Employees with Disabilities

An easy-to-use guide for disability inclusive workplace practices.

Deb Dagit’s Resources for Creating an Inclusive Work Environment

A leader in the field of disability inclusive workplaces, Deb Dagit’s website offers a variety of resources related to leading in a disability inclusive and diverse workplace.

Attracting and Recruiting Job Candidates with Disability

This article from the Society of HR Management describes several steps employers can take to attract and retain employees with disabilities.


OurAbility has resources and services that enable employers to build awareness of all aspects of disability inclusiveness in the workplace.  This site includes a job board specializing on qualified candidates with disabilities.

Recruiting, Hiring, Retaining, and Promoting People with Disabilities

This guide to hiring and employing people with disabilities offers best practices that can be applied right away to leading people with disabilities in your team.

Expanding Your Market: Customers with Disabilities Mean Business

This Depart of Justice page, “Expanding Your Market:  Customers with Disabilities Mean Business,” provides key statistics on the return on investment of reaching customers with disabilities. 

Career Opportunities for Students with Disabilities

Career  Opportunities for Students with Disabilities was designed to provide more links between college career services and disability services.  The website offers a job board and services for employers who want to hire qualified recent college graduates with disabilities. 

Walgreens Recruits Employees With Disabilities Through New, Highly Accessible Web Site

This site describes the innovative approach taken by Walgreen’s to hire, retain and promote people with disabilities in their workforce.  Starting with distribution centers, Walgreen’s has a goal of a workforce consisting of one-third of people with a variety of disabilities working in a fully integrated team.

Hire Heroes USA

This site offers veterans and employers a wealth of resources around hiring veterans and translating veterans’ skills to the civilian workforce.

Guide to Find Qualified Veterans

This site helps employers find qualified veterans and veterans with disabilities for their workforce.


Go to this website to post a job opening on

Veterans' Employment & Training Service (VETS): Recovery & Employment Assistance Information Page

REALifelines is a program that provides employment and other life assistance to service members with disabilities.

Civilian-to-Military Occupation Translator

This military skills translator allows both veterans and employers to translate skills/qualifications learned during military service into civilian terms.

Veterans and the Americans with Disabilities Act (ADA): A Guide for Employers

This overview of the Americans with Disabilities looks at the legal rights of veterans with disabilities in employment.

Veterans Employment Toolkit

The Veterans Hiring Toolkit provides a wealth of resources for employers looking to hire, accommodate and retain veterans and veterans with disabilities.

Vocational Rehabilitation and Employment (VR&E)

This Veterans Administration program provides training and career services for veterans and veterans with disabilities. 

GettingHired: Empowering individuals and veterans with disability

GettingHired, a company devoted to empowering companies to promote the inclusion of people with disabilities in their workforce.  The site includes tools for hiring employers and a comprehensive listing of qualified candidates with disabilities for Chubb’s job openings. 

America's Heroes at Work — Veterans Hiring Toolkit

Hire  Heroes USA is designed to connect employers with qualified veterans with disabilities.  The site provides a link to career opportunities and assistance to companies who want to hire a veteran.